2020 will be remembered for many things. Whilst the growth of ordering and virtual queue apps may not be the most dramatic change we’ve experienced, they’ve no doubt found their raison d’être. They’re a great solution in many situations.
But the cultural roots of social drinking and dining run deep. Every move diluting behavioural traditions risks weakening a brand experience. However the circumstances dictate that something has to be done. Managing social distancing and the demands on staﬀ are paramount.
Call-for-service buttons have seen huge growth since June. They allow customers to request service from their seats, with no excessive waving around, knowing they’ll be served promptly and fairly. Operators can ensure that all calls are attended and manage staﬀ and workload. The normality of ordering from a menu is maintained whilst staﬀ movement is directed and minimised.
Premium, modern call buttons look and feel great, allow branding, custom functions and work over WiFi – so no range issues or missed calls (things have moved on since Downton Abbey!). Dinggly’s button calls go directly to your tablets or phones (or a Dinggly Wrist Pager) and the person attending automatically notiﬁes others.