Developed for opticians in response to a product development brief. The most user-friendly, reliable and feature-rich system available. Here are the primary applications.  Get in touch today.

Dinggly helps enhance your customer experience and increase efficiency.

What is it?

Either a collection of calling buttons or calling tablets which alert staff when an optom is ready for a handover.

Calls and messages are sent over WiFi. They can either go to your existing mobile devices, a dedicated Calls tablet in reception or to individual staff via Dinggly Wrist Pagers.

What are the options?

A single-touch call button

  • Simplicity itself.
  • Can be renamed for use in any room
  • Rechargeable with emailed low-battery alerts
  • Easily mounted to desks or walls
  • Button function personalisation, graphics and colours available

A 4-touch call button

  • As per single-touch, but allows for up to 4 different call types to be made. Note that button function personalisation and graphics charges will apply

A calling tablet

  • Allows optoms to specify the handover type required e.g. Contact Lenses
  • Allows optoms to add a text instruction if desired
  • Can be renamed for use in any test room
  • Allows the optom to see the call status (when its been received, accepted and by whom)
  • Send messages to the tablets e.g. “next customer running 10 minutes late”
  • Flexible format should needs change over time

What are the benefits:

  • Allow handovers to take place within optom rooms, providing a smoother customer journey and improved efficiency
  • Calls can be accepted by staff, notifying other team members and reducing duplicated effort
  • Ensure no call goes unanswered with call escalation and long-wait alerts
  • An optional online dashboard is available to monitor call volumes, attendance and response times

Click any image to enlarge it

How are calls received?

To your phone (Android or iOS) via the Dinggly app.

To a fixed tablet or monitor showing all calls.