We never cease to be surprised by the diversity of requests for using Dinggly in a retail environment. Here are some of the most common applications. Click on the links to see the product details.

Use:

Help & Information Points. Allow customers to request assistance. Staff can remain mobile, receiving calls on their Dinggly Pagers or smartphones.

  • Elegant call buttons telling you the location of where somebody is looking for service e.g. Hardware desk. The call buttons can be mounted on larger display materials to increase prominence.
  • Dinggly Voice buttons. Staff are alerted the customer would like a call back and can do this directly between the Dinggly app on their phone and the button. Again, these can be mounted on larger display materials.

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Use:

Changing Rooms. Provide customers with the ability to request different sizes or other help. Staff can remain circulating on the shop floor and there is no need for an initial visit to the changing room to establish the need.

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Attending locked display cabinets. Few things can be more frustrating than leaving a location to seek help, only to return to find somebody else ahead in the queue. Dinggly Call Buttons provide a simple way for customers to request your attendance.

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Occasionally-staffed counters – allow staff to move away from their posts and perform other duties. A common use is off-peak customer service desks and concessions.

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Flagging Out-of-Stocks. If you have a display which regularly runs out of stock before you can replenish it, a call for service button can be used by customers to flag the issue.

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Click any image to enlarge it

How are calls received?

To your phone (Android or iOS) via the Dinggly app.

To a fixed tablet or monitor showing all calls.