Give the best customer experience and improve your productivity with Dinggly’s optician paging system.
If you run a optician operation where staff may be called to different areas, here’s a solution like no other. Whether it’s attending consulting rooms, staffing a help point or collecting customers from test rooms, Dinggly provides the answer.
Dinggly’s optician paging systems deliver better staff and customer communications. They consist of calling tablets and / or call for service buttons. The messages are picked up on wrist-pagers or other tablets.
Dinggly works over your existing wifi network. We offer great value standardised solutions plus bespoke retail systems to meet specific needs.
Key features of Dinggly retail paging systems include:
Send pager messages from multiple spaces to groups or individuals. Often you’ll want to reach a whole team at once, at other times you need one specific person. Either way is easy with Dinggly.
Staff-to-staff and Customer-to-staff Messaging
Use tablet-based calling points to page staff with different pre-set OR free text messages. Remove any doubt that paged messages have been received with CallTrack™.
Alternatively opt for our simple call-for-service buttons, originally designed for restaurants and hotels. One press and the call is made.
Allow staff to ‘grab’ a call for themselves, immediately notifying other team members and avoiding duplicated effort. As messages appear on pagers, serving staff are able to ‘swipe to accept’. This call claiming process shows up on all receivers and stops multiple staff converging on one call.
Alerts and Performance Tracking
Turn-on alerts to know when pager-messages have gone unattended. Because every part of Dinggly is connected to the cloud you can track and measure everything! Along with alerts, track site and individual staff response timings via Dinggalytics™, Dinggly’s cloud-based data centre.
How are calls received?
To your existing Android or iOS devices via the Dinggly app and license
To Dinggly wrist pagers (also available with velcro belt loop)
To a fixed tablet or monitor showing all calls.
Integrated into your existing management system (subject to compatibility).