Dinggly Bill&RateTM buttons are a fabulous way to gather instant, representative customer feedback, shared just with you.
Online surveys and ratings can’t be relied upon for objective measures of customer satisfaction. People are far more likely to participate if they’ve had extremely good, or exceptionally bad, experiences. It’ll be the view of a small percentage of your customer base, the remainder being silent.
Dinggly customer feedback buttons are used by everybody to rate their experience as they request their bill. Via the Dinggalytics performance portal, you’ll be able to see how the opinions of the many, not the few, rate you day by day, shift by shift.
Customer feedback buttons also present an opportunity to address issues directly with the customer. Poor ratings are immediately ﬂagged to either staff or managers, allowing you to engage with the customer before they leave and protect that hard-earned reputation.